Rental conditions

General Rental Conditions 

Clause 1 (Scope of the Contract)

The Rental Agreement is concluded between Colinas Rent A Car, Lda hereinafter referred to as Lessor, and the Customer/Driver identified in the specific conditions of said agreement, and hereinafter referred to as Lessee, where it will be applied the present general and specific clauses in the attachments of the Rental Agreement, without prejudice to any derogation or change made in writing;

Clause 2 (Delivery and Return of the Vehicle)

2.1. The rented vehicle is delivered to the Lessee on the date of signature of the Rental Agreement;

2.2. The Lessee expressly declares that he/she received the vehicle mentioned on the Rental Agreement properly clean and roadworthy, equipped with all the accessories, tires in good running conditions, as well as the suspension system (i.e. springs, dampers, etc.) and the braking system (i.e. shims, discs, etc.) without any apparent defect. The car check will be made alongside with the Lessee and the Lessor at the moment of the Rental Agreement signature;

2.3. The Lessee acknowledges that the handed vehicle might have a geo-referencing system through GPS and GPRS;

2.4. The Lessee states being aware that the vehicle mentioned on the Rental Agreement might be equipped with an electronic toll device that allows to determine the toll fee(s), committing to ensure its correct operation and maintenance and authorizes that the Lessor will debit the corresponding amount of the device in case of its disappearance or damage;

2.5. The Lessee must keep the vehicle in a good state of conservation and cleanliness, compromising to return it to the Lessor along with all of its documents and accessories under the same conditions that it was delivered, at the foreseen place and on the date provided in the term of the Rental Agreement;

2.6. The Lessee must pay €50.00 per document, in case he loses the documents that were given at the time of the Rental Agreement signing;

2.7. The vehicle must be returned to the term of the Rental Agreement or on the date of its termination at the Lessor premises, or at a place indicated by the latter;

2.8. The maximum duration (term) of the Rental Agreement is 30 days, including eventual extensions. The maximum limit is 250 kilometers per day for rental contracts of less than 14 days. In rental contracts lasting from 15 days to 30 days, 3500 kilometers are included, unless authorized in writing by the Lessor;  If the Lessee exceeds the kilometers, a charge of €0.12 per kilometer will be made.

2.9. The vehicle is considered returned only after the verification by the Lessor, which must provide the Lessee a signed document where it declares that the vehicle was returned and accepted by the Lessor;

a) The Lessor will not refund, in whole or in part, under any circumstances, the fees charged and/or paid by the Lessee, namely, when there is a return of the vehicle object of the Rental Agreement before the end of the contract, even when there is a need to provide a replacement vehicle for the Lessee, solely and exclusively by the Lessor, of the vehicle object of the Rental Agreement, regardless of whether the car group is lower or higher than the vehicle rented by the Lessee;

b) The Lessor, at any moment and circumstance, will not refund, total or partially, charged fees to the Lessee for rented and contractual equipment’s, such as navigation systems (GPS), baby chairs, longitudinal and/or transverse roof bars, other electronic and informatic devices, etc. In case of prejudice and damage to the rented and contracted equipment’s from the Lessee to the Lessor, the Lessee must settle the total amount of each equipment;

2.10. In case the vehicle returns to a different location of what is mentioned on the item 2.7, the Lessee will respond for the damages caused to the Lessor, such as lack of fuel, trailer, etc.;

2.11. The Lessee undertakes to return the vehicle to the Lessor to the same place it was delivered, unless otherwise agreed, within office hours, according to the time available at the Lessor premises;

2.12. In case the Lessee chooses the “Out of Hours” service, he undertakes to accept the vehicle’s condition report, which is prepared during the inspection of the vehicle, carried out by the Lessor;

2.13. The Lessee is responsible for all loss or damages, including theft or robbery of the vehicle, if not delivered to an employee of the Lessor;

2.14. The delay in the return of the vehicle constitutes the Lessee’s obligation to pay the Lessor a penalty clause for each day, whole or fraction, an amount calculated based on triple the daily counter rate practiced by the Lessor for the vehicle subject to the Rental Agreement;

2.15. If the vehicle presents defects contrary to its prudent and normal use, the Lessee shall indemnify the Lessor for the cost of its repair;

2.16. The Lessee is responsible for paying for the caused damages to the upper (i.e. roof, hood, etc.) and lower parts (i.e. crankcase, axles, suspensions, protections, shields, etc.), as well as damage caused to the vehicle interior (i.e. entire cabin, trunk, cargo box, etc.) as long as there is no collision;

2.17. The Rental Agreement will be considered automatically ended, without the need for legal action, if the vehicle that constitutes its subject is used in conditions that constitute a violation thereof;

2.18. In the case referred to in the previous number, in addition to the automatic expiry of the Rental Agreement, the Lessor reserves the right to recover the vehicle, at any time, without the need for prior notice, with charges, expenses and respective damages of varying order the sole and entire responsibility of the Lessee.

Clause 3 (Use of Vehicle)

3.1. The Lessee may not make any modifications or changes to the vehicle, including the removal of advertising from the Lessor, nor install accessories or place advertising or commercial mentions on it, without the prior written authorization of the Lessor, under penalty or being considered as a bad faith possessor, pursuant to article 1275º of the Civil Code, as well as being prevented from the following situations:

a) Driving in places that are not suitable for automobile circulation, such as beaches, car circuits, forest paths, private roads, dirt, or gravel roads;

b) Driving on unpaved or paved roads, but with serious deficiencies that may cause damage to the underside of the vehicle covered by the Rental Agreement;

c) Driving with the vehicle object of the Rental Agreement in restricted areas, more specifically on airport runways and other roads associated with the use of civil and military aviation;

d) Neglecting the information transmitted on the instrument panel of the vehicle that is the object of the Rental Agreement, or warning signs that the Lessee claims to be aware of upon signing the Rental Agreement;

e) Transporting a number of people or quantity of luggage, as well as merchandise, greater than that authorized for the vehicle object of the Rental Agreement;

f) Violate, manipulate, or intervene the odometer, and the Lessor is now authorized to debit the Lessee 500 kilometers/per day, at the public daily rate in force, in case this happens. If the odometer breaks down, the Lessee must immediately notify the Lessor.

3.2. The Lessee undertakes, from now on, not to allow the vehicle to be driven by people who are not identified in the particular conditions of the Rental Agreement or in document(s) attached to it;

3.3. The Lessee can only use the vehicle subject to the Rental Agreement within the Portuguese Territory (Mainland only), unless expressly authorized by the Lessor. In case the Lessor authorizes, only in writing, the departure of the vehicle from the Portuguese Mainland, the Lessee will have to pay a designated Supplement for External Coverage. That is, the list of the contracted car group, the range of kilometers authorized to travel and the amount to be paid. In the event that a Lessor detects that the Lessee has left the Portuguese Mainland without prior notification of the latter, that is, at the time of execution of the Rental Agreement and without express written authorization from the Lessor, the Lessee will have to pay a penalty fee of €150.00 (plus VAT). If the Lessee exceeds the limit of kilometers authorized to travel, he will have to pay additionally the value of the extra kilometer mentioned in the Specific Conditions of the Rental Agreement. It is prohibited to move the vehicle covered by the Rental Agreement to any of the following countries/regions, namely: Albania, Algeria, Belarus, Bosnia-Herzegovina, Bulgaria, Cyprus, Croatia, Slovenia, Estonia, Greece, Hungary, Balearic Islands, Canary Islands, Iran, Iraq, Iceland, Israel, Latvia, Lithuania, Macedonia, Malta, Morocco, Moldova, Montenegro, Poland, Czech Republic, Slovak Republic, Romania, Russia, Tunisia, Turkey, and Ukraine;

3.4. The Lessee undertakes not to use or not allow the use of the vehicle in the following situations:

a) To carry out public transport of passengers or goods or otherwise in exchange for any compensation or remuneration;

b) Use the vehicle in sporting events or training, whether there are official or not;

c) For the transport of goods or animals in violation of customs or fiscal regulations, or that for any other reason such conduct is illegal;

d) To push or pull any vehicle or trailer;

e) By anyone under the influence of alcohol, narcotics or any other substance that directly or indirectly reduces their ability to react;

f) For the transport of passengers or goods in violation of the characteristics of the vehicle contained in the Single Vehicle Document/Registration Certificate.

3.5. The Lessee is, from now on, prevented from subletting, lending, or assigning, in whole or in part, in any form or business, the rights arising from the Rental Agreement;

3.6. The Lessee undertakes to properly close and lock the vehicle, in its absence, not leaving inside the documents referring to the same or any other objects likely to cause and incite theft, robbery, or damage to the vehicle. When driving with the vehicle that is subject to the Rental Agreement, the Lessee must always maintain its physical integrity, as well as that of other possible passengers, making sure, directly and indirectly, that the vehicle is kept in proper safety conditions. The Lessor hereby declines any responsibility in the event that the Lessee leaves visible objects inside the vehicle, and they are liable to theft or robbery, namely luggage (goods) and/or merchandise(s);

3.7. The Lessee undertakes to deliver the original key and documents of the vehicle object of the Rental Agreement in case of theft or robbery. It is also required to present documentary evidence of complaint/report of theft or robbery made with the Police Authority of the area where the same occurred, under penalty of T.W. coverage not having any effect;

3.8. The Lessee undertakes to check the oil and water levels, to use the proper fuel, and in the event of introducing fuel other than that used by the vehicle subject to the Rental Agreement it is responsible for the expenses inherent to the full replacement of the fuel, dismantling and washing the tank, tuning the engine and other damage caused to the vehicle, as well as to the trailer;

3.9. The loss or destruction, in whole or in part, of documentation, accessories, and the key to the vehicle subject to the Rental Agreement constitutes the Lessee’s obligation to indemnify the Lessor for the inherent damages, especially for the expenses arising from the issuance of duplicated, including administrative expenses by the Lessor.

3.10. All our cars are under the non-smoking policy, A Penalty fee of EUR 120 it will be applyed for smoking in the rented vehicle.

Clause 4 (Rental Extension)

4.1. The Rental Agreement ends on the day fixed in the particular clauses of the same;

4.2. If the Lessees wishes to extend the rental period, he must contact the Lessor premises at least 24 hours in advance and obtain a new Rental Agreement or equivalent document of equal value, thereby extending the rental period;

4.3. Such extension is subject to the approval of the Lessor at all times;

4.4. As the Rental Agreement is subject to automatic renewal or extension(s), failure to pay any of the installments/rents/fees will allow the Lessor to immediately terminate the Lessor;

4.5. The extension(s) authorized by the Lessor may entail a change to the maximum mileage limit, if applicable, during the rental period set out in the particular conditions of the Rental Agreement;

4.6. If the Lessor does not agree to extend the Rental Agreement, the Lessee undertakes to return the vehicle on the previous agreed date.

Clause 5 (Maintenance and Repair of the Vehicle)

5.1. If the Lessee notices a mechanical problem with the vehicle, he undertakes to immobilize it immediately and to contact the Lessor;

5.2. If the vehicle gets immobilized due to a mechanical breakdown, repairs can only be carried out with the prior written agreement of the Lessor and in accordance with the instructions given by the latter;

5.3. Any towing costs, inside or outside the country, due to misuse of the vehicle subject to the Rental Agreement will always be the responsibility of the Lessee;

5.4. In case of breakdown and inability to continue the journey, the Lessee must contact the Lessor as indicated in point 5.1. and, subsequently, the Travel Assistance Service. The contact number for Allianz Portugal Travel Assistance is: 800 201 833 and, for those calling from abroad, (+351) 213 129 210.

Clause 6 (Insurance)

6.1. By signing the Rental Agreement, the Lessee has a Liability Insurance (RC) in the amount of €50,000,000.00, the respective Travel Assistance (AV) and the Own Damage Waiver (D. P.)/Collision Damage Waiver (CDW) in the daily rate. DP/CDW requires the provision of a Deposit to guarantee, in part or in whole, depending on the value of the damage, the triggering of the franchise contracted for any damage (e.g., accident, incident, etc.) under the responsibility of the Lessee that the vehicle subject to the Rental Agreement may suffer during the rental period, as well as for payment of missing fuel; extra day(s) of rental; extra mileage; one-way, i.e., return at a different station from the pick-up, when not contemplated in the initial reservation; penalty clauses; interest on arrears; damages; fines; administrative offenses; and other expenses, including administrative expenses referring to notifications from the ex-scuts concessionaires and Via Verde, S. A. The Deposit and the Minimum Excess Required are variable according to the type of vehicle and/or vehicle group, stated in the particular conditions of the Rental Agreement;

6.2. In addition to the previous point, the Lessee may also take out the following insurances/coverages:

a) Own Damage Plus (DP Plus)/Intermediate Collision Damage Waiver (ICDW) — Covers all damage caused to the vehicle, with the Lessee being subject to the payment of a Minimum Deductible Reduced by 50 percent with respect to the Minimum Deductible (DP/CDW), variable depending on the type of vehicle and/or vehicle group, stated in the specific conditions of the Rental Contract. The Lessee obliges to provide a Deposit, by credit card, depending on the type of vehicle and/or vehicle group, stated in the specific conditions of the Rental Agreement;

b) Own Damage Plus Extra (DP Plus Extra)/Extra Collision Damage Waiver (ECDW) — Covers all damage caused to the vehicle, with the Lessee being subject to the payment of a Minimum Deductible Reduced by 75 percent with respect to the Minimum Deductible (DP/CDW), variable depending on the type of vehicle and/or vehicle group, stated in the specific conditions of the Rental Contract. The Lessee obliges to provide a Deposit, by credit card, depending on the type of vehicle and/or vehicle group, stated in the specific conditions of the Rental Agreement;

c) Theft Protection (TP) — Covers total or partial theft of the rented vehicle. It is subject to the payment of the Minimum Deductible of the CDW insurance, regardless of having contracted one of the ICDW, ECDW (only for passenger cars) or any other type of insurance supplement. In the event of total or partial theft of the rented vehicle and the Lessee has not contracted the TW coverage, the Lessee obliges to fully indemnify the lessor for the commercial value of the vehicle, at the moment of the occurrence, plus administrative expenses arising from the process, eventual interest on arrears and other charges/expenses;

6.3. The Lessee undertakes, in the event of an accident, to take the following procedures:

a) Immediately report to the Police Authorities any and all accidents, theft, robbery or any other casualties, so that they can take note of the occurrence and issue the respective report;

b) To report to the Lessor, preferably in person, any and all accidents, theft, robbery or any other casualties within a maximum period of 24 hours, so that the latter becomes aware and takes the necessary steps to provide and protect the interests of both the same and the Lessee;

c) Obtain all names and addresses of persons involved and witnesses, and properly complete the Amicable Auto Accident Statement (AAD) for delivery within 24 hours to the Lessor;

d) Not leave the vehicle without taking the appropriate measures for its protection and safekeeping;

e) Not to assume any responsibility or to plead guilty in the event of an accident, which may imply the direct responsibility of the Lessor or indirectly of the Lessee;

f) Call the Lessor immediately, subsequently providing it within 24 hours with a detailed written report of the accident, delivering the AAD, and then providing the accident/occurrence report drawn up by the Police Authorities. The payment of the latter document to the Police Authorities is the entire responsibility of the Lessee;

6.4. In the event of an accident to the vehicle that is the object of the Rental Agreement, the Lessee is liable for an excess, depending on the type of insurance taken out (meaning CDW, ICDW, ECDW, etc.) relating to the damage caused to the vehicle, up to the amount set out in the specific conditions in force on the date of the conclusion of the Rental Agreement. In case of theft of the vehicle object of the Rental Agreement, the Lessee is always responsible for a Minimum Deductible of the CDW. insurance, regardless of having hired one of the ICDW, ECDW (only for passenger cars) or any other type of insurance supplement. In the event of total or partial theft of the rented vehicle and the Lessee has not contracted the TW coverage, the Lessee obliges to fully indemnify the lessor for the commercial value of the vehicle, at the moment of the occurrence, plus administrative expenses arising from the process, eventual interest on arrears and other charges/expenses;

6.5. The Lessee will not be responsible for all the losses or damages caused to the vehicle if he has previously hired with the Lessor the payment of the CDW insurance (damage to the vehicle with Minimum Excess Requirement) or the payment of the ICDW insurance (damage to the vehicle with Reduction of the Minimum Excess Requirement by 50 percent) or the payment of the ECDW insurance (damage to the vehicle with Reduction of the Minimum Excess Requirement by 75 percent), being in these cases only responsible for the payment of the mandatory and insurmountable excess in force at each moment and contained in the particular conditions of the Rental Agreement, except in the case of theft in which it is always responsible for the Minimum Excess Required of the CDW insurance referring to the respective vehicle object of the Rental Agreement;

6.6. Only the Lessee is eligible for CDW, ICDW, ECDW.

6.7. Even if the Lessee takes out CDW, ICDW or ECDW, all damage resulting from misuse of the vehicle subject to the Rental Agreement will be the Lessee’s sole responsibility;
6.8. In the event of an accident due to speeding, negligence, driving under the influence of alcohol, narcotics, or the consumption of any other product that impairs driving ability, the Lessee will be liable for the full cost of repair and compensation corresponding to the time the vehicle was immobilized;
6.9. The vehicle subject to the Rental Agreement is only covered by the insurance contracted for the period agreed in the Rental Agreement, unless there is an automatic renewal or extension of the same under the terms of these general conditions, the Lessor declines, henceforth, any and all responsibility for accidents caused or that may be caused by the Lessee beyond the time agreed in the Rental Agreement, being the Lessee the only and exclusive responsible for them.

Clause 7 (Payments)

7.1. The Lessee expressly undertakes to pay the amounts due, and arising from the conclusion of the Rental Agreement to the Lessor as soon as they are requested, namely the following:

The price due for the rental of the vehicle object of the Rental Agreement, according to the rental period and respective mileage calculated in accordance with the particular conditions of the Rental Agreement;

 Any and all charges relating to the reduction (CDW, ICDW or ECDW) or the extinction and any other coverages and supplements, as well as applicable amounts in accordance with the particular conditions of the Rental Agreement;

All taxes and fees levied on the rental of the motor vehicle, or the amount fixed by the Lessor for reimbursement of such taxes;

All costs incurred by the Lessor arising from the collection of payments owed by the Lessee as a result of the Rental Agreement, including

fees of Attorneys, Enforcement Agents, etc.;

7.2. Any and all invoices or accounting documents not paid on the due date shall be subject to interest on arrears at the maximum rate legally permitted,

as well as subject to an additional 20% by way of penalty clause and compensation for damages suffered;

7.3. In the event of an accident and in the event of it being the responsibility/blaming of the Lessee, the latter will pay €100.00 (one hundred euros) as

administrative costs for the respective claim procedure;

7.4. If, for a reason external to the Lessor, the vehicle subject to the Rental Agreement is immobilized/parked, it will ask the Lessee or any Entity/Institution directly or indirectly connected to it for compensation, even if the Rental Agreement has or has not been terminated;
7.5. The Lessee, in order to guarantee the fulfillment of the obligations arising from the Rental Agreement, will provide a certain Deposit for the amount referred to in the specific conditions, which is used namely to guarantee, in part or in whole, depending on the value of the damage, the triggering of the franchise contracted for any damage (e.g., : accident, incident, etc.) of the Lessee’s responsibility that the vehicle object of the Rental Agreement may suffer during the rental period, as well as for the payment of missing fuel; extra day(s) of rental; extra mileage; one-way, i.e., return in a different station from the pick-up, when not contemplated in the initial reservation; penalty clauses; interest on arrears; damages; fines; administrative fines; administrative offenses; and other expenses, including the administrative expenses referring to notifications from the ex-scuts concessionaires and Via Verde, S. A.;

7.6. The deposit may be made by blocking the credit card or any other method that the Lessor considers valid and feasible. The credit card details are

cordially and kindly provided by the Lessee or Guarantor to the Lessor;

7.7. As a precautionary measure, the Lessor hereby provides that the Deposit will be retained for a maximum period of 30 days after the return date of the vehicle subject to the Rental Agreement;

7.8. The Lessor will not refund the Deposit provided by the Lessee until the vehicle returned can be checked in (physical check-in of the vehicle) which served as the subject of the Rental Agreement whenever one or more of the following situations occurs, namely:

a) Adverse weather conditions (meaning rain, snow, storm, wind, etc.);

b) Vehicle in a poor state of repair for assessment purposes, namely interior, lower, upper and exterior soiling;

c) Damaged and/or damaged vehicle impeding impartiality, rigor, and accuracy in the assessment of possible damage;

d) When the Lessee exerts pressure on the employee to carry out a superficial, quick and less careful assessment, calling into question the professionalism and thoroughness in the respective checking of the vehicle subject of the Rental Agreement;

7.9. The Lessee expressly authorizes the Lessor to fill in and debit the credit card with the amounts due;

Clause 8 (Toll Service)

The Lessee can acquire from the Lessor the Toll Management Service (“Toll Management”) that ensures the timely payment of the toll fee(s) due by the Lessee for the use of Portuguese road infrastructures (motorways and bridges), including those that only have the electronic collection system. The Lessee is responsible for the correct operation and maintenance of the Via Verde identifier (property of the Rental Firm or Via Verde) and may in no case remove the equipment from the place where it is installed and must notify the Lessor of any anomaly. The Lessee will be held responsible if the vehicle returns without the Via Verde identifier and must pay the same to the Lessor, in the amount of €73.80+ I.V.A. = €90.78;
8.1. If the Lessee does not subscribe to the Toll Service, he/she is obliged to pay the competent Collection Entities all and any toll fee(s) and respective administrative cost(s), which are due for the use of the vehicle subject of the Rental Agreement, by him/her or by any other additional driver during the term of the same, being responsible for the consequences resulting from its non-compliance, incurring, namely in the practice of an administrative offense punishable with a fine under the terms of the law;

8.2. In case the Lessee adheres to the Toll Charge Service, the Lessee authorizes the Lessor to pay the toll charge(s) due for the use of the vehicle during the term of the Rental Agreement and to debit it (them) to the Lessee’s Credit Card, together with the respective administrative cost(s). Such debit(s) may be made up to 30 days after the end of the Rental Agreement, in cases where the toll fee(s) are only made available to the Lessor within that period. By subscribing to the Toll Service, the Lessee will have to pay the amount of €1.85 (VAT included) per day, up to a maximum of €18.50 (VAT included), plus obviously the respective tolls. (Ordinance No. 190/2013 of 23 May);

8.3. If the Lessee adheres to the Toll Service and subsequently refuses or prevents the Lessor, by any means, to receive the payment of the toll charge(s) or other associated costs, the latter is hereby authorized, under the terms of the law, to identify the driver(s) of the vehicle object of the Rental Agreement with the competent authorities for the purposes of the respective collection process and administrative offense, the Lessee is also responsible for the amounts that the Lessor or other entities incur with the same;

8.4. The Lessee can obtain information relating to the Toll/e-Toll Service from the Toll Service Management Department by calling (+351) 916 174 673 or via e-mail at reservas@colinasrentacar.pt.

Clause 9 (Fuel Policy)

The Lessee must return the vehicle that is the object of the rental contract, with the same level of fuel at the time of check-out (delivery of the vehicle). In the event that the vehicle subject to the rental contract is returned with missing fuel, the amount corresponding to the missing fuel and the refueling service fee/supplement in the maximum amount of €15.00 (VAT) will be charged to the credit card provided. included).

Clause 10 (Personal data)

10.1. At the start of the Rental Agreement, the Lessee provides his personal data, those of the Guarantor(s) and of the Driver(s) of the vehicle, for the purposes of their identification within the framework of the same, expressly authorizing the Lessor to carry out the computer processing of the same. The Lessor, in order to make reliable, credible and certify the veracity of such data, which are provided freely and willingly by the Lessee, i.e. with their own consent, always requests the originals of the personal documents, and is entirely responsible for the legality of the same, which may eventually be reproduced, in paper or digital format. If the Lessee refuses to provide the originals of the personal documents, the Lessor is not obliged to provide any type of service, namely the execution of a Rental Agreement, not being obliged to the restitution, reversal, or compensation of any monetary value;
10.2. In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), the Lessor informs you of the following:
a) The entity responsible for the treatment of personal data provided in the context of the Rental Agreement is Colinas Rent A Car, Lda., with head

office at Rua Antero de Quental Nº 48A Colinas Do Cruzeiro 2675-690 Odivelas;

b) The purpose of processing personal data is the conclusion and execution of the Rental Agreement, pursuant to Article 6(1)(b) of the RGPD;
c) Personal data may be provided to third parties for the purpose of ensuring compliance with any legal obligations to which the Lessor is subject, pursuant to Article 6(1)(c) of the RGPD, namely to judicial authorities, criminal police bodies, tax, and customs authorities and regulatory bodies;
d) Personal data may be processed for other purposes for which the data subject has given express consent to the Lessor;
e) The Lessor will keep the personal data processed for the period necessary for the provision of services, billing, and compliance with legal obligations;
10.3. At any time, the holder of the personal data has the right to access them and, within the limits of the Rental Agreement and the GDPR, to change them, oppose their processing, decide on the automated processing of the same, withdraw consent, request the erasure of data and exercise the other rights provided for in the legislation in force (except for the data which are essential for the performance of the Rental Agreement, and as such are mandatory, as well as for compliance with legal obligations to which the Lessor is subject). The Lessee may exercise the right of access, rectification, or elimination of their data when requested in writing through a document sent by email to the email address reservas@colinasrentacar.pt or by registered letter to the address Rua Antero de Quental nº 48A Colinas Do Cruzeiro 2675-690 Odivelas

10.4. If you withdraw your consent, this does not affect the lawfulness of the processing carried out until that date;
10.5. The data subject has the right to be notified, under the terms of the GDPR, in the event of a breach of their personal data likely to involve a high risk

to rights and freedoms and may lodge complaints with the authority(ies);

10.6. Personal data might be passed on to third parties who provide services to the Lessor where such services involve the communication of data contained in the Rental Agreements;

10.7. The items that must be expressly consented to by the Lessee in a clear, explicit and direct manner are as follows, namely:

Clause 11 (Infringements)

11.1. The Lessee undertakes to return to the Lessor the amounts of any fines/penalties paid by the Lessor as a result of unlawful conduct by the Lessee;
11.2. The amount of the fine/indictment will be increased by €30.00 (excluding VAT) per warning in respect of administrative costs, as specified in point 10.3;

11.3. In case the Lessor is notified, by any public or private entity, solely to identify the Lessee, the latter undertakes to pay as administrative costs the amount of €30.00(excluding VAT) for each notification for the payment of charges relating to the non-payment of passage(s) on gantry(s) of the ex-scuts, transgressions, violations of the Highway Code, among other fines, penalties or administrative offenses and the amount of €30.00 (excluding VAT) for each notification for the payment of administrative expenses arising from the passage(s) on the Via Verde without payment, among other situations evidenced by negligence or intentional misconduct.

Clause 12 (Disputes)

12.1. The losing party shall bear the costs arising from such litigation, including the fees of legal representatives incurred by the other party;
12.2. The parties agree on the addresses indicated in the Rental Agreement for any contact, namely for the purposes of judicial or extrajudicial summonses or notifications, being obliged to communicate any change to the other party;

12.3. The Rental Agreement is made in accordance with and governed by the laws of the country in which it is signed, the parties giving the handwritten signature affixed digitally or by any biometric, digital, or electronic means the same probative force as a written document;
12.4. Any and all changes to the terms and conditions of the Rental Agreement and which have not been agreed in writing are void and of no effect;
12.5 Unless otherwise provided by law, the parties agree to establish the courts of Lisboa Norte to settle any disputes arising from the Rental Agreement to the express exclusion of any other;

12.6. In accordance with Law n. º 144/2015, of 8 September 2015, the Lessor hereby informs you that in the event of litigation, you must appeal to the Central Civil Court of Loures Address: Palácio da Justiça, Rua Professor Afonso Costa — 2674-502 Loures. Telephone: 219825200/219838430; Fax: 211987049; Email: loures.centralcivel@tribunais.org.pt. More information on the Consumer Portal at www.consumidor.pt and on the official website www.colinasrentacar.pt;

Clause 13 (Information and Clarifications)

13.1. The Rental Firm informs you that the current General Rental Conditions are available on its official website www.colinasrentacar.pt
13.2. The Lessee acknowledges that all the provisions of the Rental Agreement have been timely and expressly communicated and explained to him/her and that he/she is aware of them, and therefore signs it.